Last updated: May 31, 2026
This Privacy Policy explains how ICEng Consulting (“ICEng”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you visit https://icengservices.com/, contact us, or submit information through our website.
1. Who We Are
ICEng Consulting provides engineering consulting, project management, building permit, inspection, and related technical services. The website allows visitors to learn about our services and submit enquiries through contact forms.
2. Information We Collect
We may collect the following types of personal information:
Information You Provide Voluntarily
When you submit a form, contact us, or request information, we may collect:
- Name
- Email address
- Phone number
- Company name, if provided
- Project details
- Message content
- Any other information you choose to submit
Technical Information
When you visit our website, we may automatically collect limited technical data, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring website
- Cookie preferences
- Website usage information
Cookie and Consent Data
We use CookieYes to manage cookie consent. CookieYes may store consent preferences so your choices can be remembered on future visits.
3. How We Use Your Information
We may use personal information to:
- Respond to enquiries.
- Contact you about your project or request.
- Provide quotations, consultations, or service information.
- Improve our website and services.
- Maintain website security.
- Manage cookie preferences and consent records.
- Comply with legal, regulatory, tax, insurance, or professional obligations.
- Protect our legal rights and business interests.
4. Legal Basis for Processing
Depending on your location and applicable law, we may process personal information based on:
- Your consent.
- The need to respond to your enquiry.
- The need to take steps before entering into a contract.
- Our legitimate business interests.
- Compliance with legal or regulatory obligations.
5. Contact Forms
If you submit a contact form, your information may be sent to us by email and/or stored in the website system depending on the form setup.
We use this information only to respond to your enquiry and manage related business communication. Do not submit sensitive personal information through our website forms unless specifically requested.
6. Sharing Your Information
We do not sell your personal information.
We may share information with trusted third parties where necessary, such as:
- Website hosting providers
- Email service providers
- IT support providers
- Cookie consent and analytics providers
- Professional advisers
- Contractors or consultants involved in responding to your project enquiry
- Legal, regulatory, or government authorities where required
These parties should only process information as needed for their role.
7. Data Storage and Security
We take reasonable steps to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no website, email system, or internet transmission is completely secure. You submit information through the website at your own risk.
8. Data Retention
We keep personal information only for as long as necessary for the purposes described in this Privacy Policy, including enquiry handling, business records, legal obligations, insurance, dispute resolution, and legitimate business needs.
If an enquiry does not become an active project, we may still retain communication records for a reasonable period.
9. Cookies and Tracking
Our website uses cookies and similar technologies. For more information, please see our Cookie Policy.
You can manage cookie preferences through the CookieYes consent banner or the consent management link on our Cookie Policy page.
10. Your Privacy Rights
Depending on where you live, you may have rights to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Withdraw consent where processing is based on consent.
- Object to certain uses of your information.
- Request a copy of your information.
- Ask questions or make a complaint about how your information is handled.
To exercise these rights, contact us using the details below.
11. Third-Party Websites
Our website may contain links to external websites or third-party platforms. We are not responsible for the privacy practices, content, or security of those websites.
You should review their privacy policies before submitting personal information.
12. Children’s Privacy
Our website is intended for general business and professional use. We do not knowingly collect personal information from children.
If you believe a child has submitted personal information to us, please contact us and we will take appropriate steps to remove it.
13. International Visitors
If you access this website from outside Canada, your information may be processed in Canada or in other countries where our service providers operate. Privacy laws may differ from those in your location.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.
15. Contact Us
For questions about this Privacy Policy or your personal information, please contact us:
ICEng Consulting
Email: info@icengservices.com
Website: https://icengservices.com/